Terms of Use

Terms of Use

Website: seniorsguide.net.au
Business: Craig the Computer Geek
Effective Date: 13 June 2026
Last Updated: 13 June 2026

1. Acceptance of Terms

By accessing or using seniorsguide.net.au (the “Website”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Website.

These Terms apply to all visitors, users, and customers. We may update these Terms at any time (see Section 12). Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

2. About the Website

seniorsguide.net.au is operated by Craig the Computer Geek and provides:

  • IT tips, guides, and informational content aimed at helping seniors use technology
  • eBooks available for purchase and digital download

The content on this Website is intended for general informational and educational purposes only.

3. Intellectual Property

All content on this Website — including but not limited to text, articles, guides, eBooks, images, logos, and graphics — is the property of Craig the Computer Geek and is protected by Australian and international copyright law.

You may:

  • View and print pages for your own personal, non-commercial use

You may not, without our prior written permission:

  • Copy, reproduce, republish, upload, post, transmit, or distribute any content
  • Sell, sublicense, or commercially exploit any content
  • Use our content to train artificial intelligence or machine learning models

Upon purchasing an eBook, you are granted a limited, non-exclusive, non-transferable licence to use that eBook for your own personal, non-commercial purposes only. You must not share, copy, resell, or distribute the eBook to others.

4. eBook Purchases

4.1 Ordering

When you purchase an eBook, you agree to provide accurate and complete payment information. All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

4.2 Payment

Payment is processed securely through our third-party payment processor. We do not store your full payment card details. By placing an order, you authorise us to charge the purchase amount to your nominated payment method.

4.3 Delivery

eBooks are delivered digitally. After successful payment, you will receive a download link via the email address you provided. Please ensure your email address is correct at the time of purchase. If you do not receive your download link within 24 hours, please contact us.

4.4 Refund Policy

Because eBooks are digital products that are immediately accessible upon download, we generally do not offer refunds once a download link has been accessed or the file has been downloaded.

However, we will provide a refund or replacement if:

  • The file is corrupted or cannot be opened
  • You were charged more than once for the same order (duplicate charge)
  • You did not receive your download link and we are unable to resolve the issue

Refund requests must be made within 14 days of purchase by contacting us at the details in Section 13.

This refund policy does not limit any rights you may have under the Australian Consumer Law (ACL).

4.5 Australian Consumer Law

Our eBooks come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. Nothing in these Terms is intended to exclude, restrict, or modify any rights you have under the ACL.

5. User Conduct

When using the Website, you agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Website or its systems
  • Transmit any viruses, malware, or other harmful code
  • Harass, abuse, or harm other users or our staff
  • Scrape, data-mine, or use automated tools to extract content from the Website
  • Impersonate any person or entity

We reserve the right to suspend or terminate your access to the Website if you breach these Terms.

6. Disclaimer — Informational Content Only

The IT tips, guides, and articles on this Website are provided for general educational and informational purposes only. They do not constitute professional technical advice for your specific situation.

While we make every effort to ensure the accuracy and currency of our content, technology changes rapidly and information may become outdated. We make no warranty, express or implied, as to the accuracy, completeness, or fitness for purpose of any content on this Website.

You use the information on this Website at your own risk. We recommend consulting a qualified IT professional for advice tailored to your individual circumstances.

7. Limitation of Liability

To the maximum extent permitted by law, Craig the Computer Geek and its operators, employees, and agents are not liable for any:

  • Direct, indirect, incidental, consequential, or special loss or damage
  • Loss of data, profits, or business
  • Damage to your computer, device, or software

arising from your use of, or inability to use, the Website or any content or product purchased from it.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right you have under the Australian Consumer Law that cannot be excluded.

8. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or availability of those websites. You access third-party websites at your own risk.

9. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read the Privacy Policy at [seniorsguide.net.au/privacy-policy] to understand how we collect and handle your personal information.

10. Availability of the Website

We do not guarantee that the Website will be available at all times or free from errors, interruptions, or viruses. We may suspend, withdraw, or restrict access to any part of the Website without notice for maintenance, updates, or other operational reasons.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the State or Territory in which we operate in respect of any dispute arising from these Terms or your use of the Website.

12. Changes to These Terms

We may update these Terms at any time by posting a revised version on this page with an updated “Last Updated” date. It is your responsibility to check this page periodically. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Craig the Computer Geek
Website: seniorsguide.net.au
Email: info@seniorsguide.net.au

These Terms of Use were last updated on 13 June 2026.